• Step 1

    Order your piece directly through our website.

  • Step 2

    Some pieces have options for multiple print impressions, to incorporate multiple finger or pet prints on your piece. Please make sure you select the correct option at time of purchase as this determines how many impression taking moulds we send out to you.

  • Step 3

    Once your order is placed, we’ll send you an impression kit tailored to your piece. Inside, you’ll find QR codes linking to step-by-step instructions and a video demonstration on how to take your impression(s) with ease.

  • Step 4

    Simply return your completed impressions to us with the pre-paid postage label provided. Once we receive your return we’ll begin crafting your custom piece by hand. Each item is made with care and typically ships within 10–15 working days from the time we receive your prints.

  • Step 5

    If you have further questions please check our FAQ page or contact us using the button below.